Problems with the pipeline network? We’re there — around the clock.
Is there a fault in your pipeline network — or perhaps in our own? You can reach our staff at the Reporting Centre (ZMS) around the clock, every day of the year.
They receive fault reports day and night, evaluate them and take effective measures to resolve the situation.
What we offer:
- Fault recording (24/7 duty or on-call service)
- Fault analysis and evaluation by expert
- Immediate, targeted remedial action
- Audit-proof documentation of operations
Targeted operations for secure processes
Network monitoring is particularly important for safety. Hence our central control room also functions as a safety centre. Our control room operators will immediately notice anything unusual occurring anywhere in the pipeline system. Within just a few seconds, the evaluation of various data will show the cause of the fault without anyone having to go out into the field. Wherever there is a fault or failure such as a leak, the OGE control room in Essen will respond immediately.
In order to be able to respond correctly to all faults and failures at all times, our control room operators receive regular training.