Data Privacy Statement 

Welcome to our website. On this page you will find information on how we process your personal data when you visit our website.

We attach great importance to compliance with all applicable data protection rules and regulations, particularly the General Data Protection Regulation (Regulation (EU) 2016/679; also referred to as "GDPR"), which will come into full force and effect on 25 May 2018.

1. Name and address of controller

This website is operated by Open Grid Europe GmbH, Essen (hereinafter also referred to as "Open Grid Europe", "OGE" or "we"). Open Grid Europe is solely responsible for all data processing operations associated with your visit, unless otherwise stated below.

Our contact address is:

Kallenbergstr. 5
45141 Essen (Germany)

For further information about our company, please refer to our Legal Notice.

2. Contract details of data protection officer

Our data protection officer can be contacted at

3. Visit to website

Data processed: Whenever you visit our website, we will collect certain (mainly technical) information, which may, however, be classified by the courts as personal data. This information includes the IP address, device identification, browser features, operating system details, language settings, referring URLs, the duration of your visit and the pages displayed. If you use our contact forms or functions for contributions and comments, we will collect the data submitted by you and the time of data transmission.

Processing purposes: We will use the data submitted by you via the contact form and other forms to process your request and to initiate resulting improvements. Any information provided by you in connection with postings and comments features will be used to publish and process any questions you may have about the content. When using other information, we do not as a rule draw any conclusions about the data subject. This information is used to correctly deliver the contents of our website, to guard against cyber-attacks, for scientific research and statistical purposes, and to provide law enforcement authorities with the information required for prosecution in the event of a cyber-attack.

Legal basis of data processing: In part, the consent of data subjects; performance of a contract or steps taken prior to entering into a contract; compliance with a legal obligation of Open Grid Europe; processing for the purposes of the legitimate interests pursued by Open Grid Europe and third parties (cf. Article 6 para. 1 lit. (a) to (f) of the GDPR).

Any further statistical analysis of collected data will only take place after any reference to persons has been removed.

Pursued legitimate interests within the meaning of Article 6 para. 1 lit. (f) of the GDPR: Interest in operating a website; protecting our computer systems against attacks and optimising our website; tracking attacks on our computer systems.

Categories of recipients of personal data: Personal data will only be disclosed to service providers for the operation of our website. Data submitted via the contact form and other forms will be forwarded to the persons needed / responsible for answering such enquiries.

No data transfer to recipients in unsafe third countries: Open Grid Europe does not intend to transfer personal data to recipients in unsafe third countries (e.g. on the basis of standard contractual clauses).

Storage period: The aforementioned personal data will generally be stored for a period of seven days, after which the data will be rendered anonymous or be deleted. This does not include data that (i) is still needed to investigate or track a cyber-attack or (ii) must be stored further in accordance with a legal or statutory retention obligation. We plan to keep the data you submit via the contact form and other forms for a period of ten years, after which the data will be deleted.

Obligation to provide personal data: The provision of the aforementioned personal data by you is neither required by law nor by any contractual agreements. Processing restrictions can restrict the use of some of our website functions.

No automated decision making (profiling): The above personal data will not be used to automatically make decisions that have a legal effect on you or significantly affect you in a similar way.

4. Digitaler Service-Assistent - Chat

Wenn Sie den Text-Chat auf der Webseite für den Kontakt zum Kundenservice nutzen (digitaler Service-Assistent YOGA), werden keine personenbezogenen Daten übertragen. Die Chatinhalte werden anonymisiert gespeichert.

5. Google Analytics

This website uses Google Analytics (with an anonymization function). Google Analytics is a web analytics service. Web analysis is the gathering, collection and evaluation of data on the behaviour of visitors to websites. A web analysis service collects personal data about the behaviour of the user of a website, e.g. the website from which a data subject has accessed a website (known as a 'referrer'), which individual pages of the website have been accessed or how often and for how long a page was viewed.

The Google Analytics service is provided by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043-1351, USA (hereinafter referred to as "Google").

Please note that we use the code extension "gat._anonymizeIp" for web analysis via Google Analytics. With this extension Google truncates and anonymises the IP address of your Internet connection when you access our Internet pages from within the European Economic Area.

The purpose of the Google Analytics component is our legitimate interest in analysing the streams of visitors to our website (Article 6 para. 1 lit. f of the GDPR). Google uses the data and information on our behalf among other things to (i) evaluate the use of our website, (ii) compile reports for us that show the activities on our web pages, and (iii) provide other services in connection with the use of our website. These services are designed to improve our offerings.

Google Analytics places a cookie on your computer. Please refer to Section 6 below for more information about cookies. The cookie allows the use of our website to be analysed. Each time you visit one of the pages of this website, the Internet browser on your computer is automatically prompted by the relevant Google Analytics component to transmit data to Google for the purpose of online analysis. As part of this technical procedure, Google receives information on our behalf about personal data, such as your IP address, which among other things serves to trace the origin of visitors and clicks.

Cookies are used to store personal information, such as access time, the location from which access was obtained and the frequency of your visits to our website. Each time you visit our website, this personal data, including the IP address of the Internet connection you use, is transmitted to Google in the United States of America. This personal data is stored by Google in the United States of America. Google may disclose personal data collected through the technical process to third parties.

Google will process your data on our behalf in accordance with the terms of an order processing contract pursuant to Art. 28 GDPR. Said contract allows Google to use subcontractors. A list of these subcontractors (“Subprocessors”) can be found at

The data subject may, at any time, prevent the setting of cookies by our website, as explained in Section 6 below, by adjusting the settings on your Internet browser accordingly, and may thus permanently object to the use of cookies. Setting your Internet browser to reject cookies will also prevent Google from placing a cookie on your computer. Moreover, a cookie already set by Google Analytics can be deleted at any time using your Internet browser or other software programs.

You can also object to and prevent the collection of data generated by Google Analytics relating to the use of this website and the processing of this data by Google. To do so, you can download a browser add-on available at and install it on your computer. This browser add-on will inform Google Analytics via JavaScript that no data or information on visits to websites may be transmitted to Google Analytics. The installation of the browser add-on is seen by Google as an objection to data transmission. However, if your computer is wiped or formatted or reinstalled at a later time, the browser add-on must be reinstalled to disable Google Analytics. If you uninstall or deactivate the browser add-on, you have the option of reinstalling or reactivating the browser add-on at a later time.

Preventing the use of Google Analytics as described above will have no influence on the usability of our website.

Further information and Google's current privacy policy can be found at:
Google Analytics is explained in more detail .

As part of Google Analytics we do not store any personal data, as the data reported to us is immediately rendered anonymous at Google.

We will not transmit any personal data to other recipients.

6. YouTube

We have integrated components from YouTube on this website. YouTube is an internet video portal that allows video publishers to post video clips, and other users to view, rate and comment on them free of charge. YouTube allows the publication of all types of videos, which is why complete film and television programmes, but also music videos, trailers or videos made by users themselves can be accessed via the Internet portal. The purpose of the integration is our legitimate interest in being able to present videos to you on our website (Art. 6 para. 1 lit. f of the GDPR).

YouTube is operated by YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA ("YouTube"). YouTube is a subsidiary of Google.

Each time you open a page on which a YouTube component (YouTube player) has been integrated, the Internet browser on your computer is automatically prompted to download a representation of the corresponding YouTube component from YouTube. For more information about YouTube, visit As part of this technical process, YouTube and Google will know what IP address you are using and what video (if any) you have played.

If you are logged into YouTube at the same time, YouTube will recognise the IP address you have used and the video you have played (if any) by opening a subpage containing a YouTube video. This information is collected by YouTube and Google and assigned to your YouTube account.

Via the YouTube component, YouTube and Google receive information that you have visited our website whenever you are logged in to YouTube at the same time as accessing our website; this occurs regardless of whether you click on a YouTube video or not. If you do not want this information to be transmitted to YouTube and Google in this way, you can prevent it from being transmitted by logging out of your YouTube account before you visit our website.

YouTube’s privacy policy, which is available at, provides information on the collection, processing and use of personal data by YouTube and Google.

We do not store any personal data in connection with YouTube.

The use of YouTube does involve the transmission of personal data to other recipients.

7. Cookies

This website uses cookies. Cookies are text files which are stored on a computer system via an Internet browser.

Numerous websites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a string of characters through which Internet pages and servers can be assigned to the specific Internet browser in which the cookie was stored. This enables the visited websites and servers to distinguish the individual browser of the data subject from other Internet browsers that contain other cookies. A particular Internet browser can be recognised and identified by its unique cookie ID.

We use cookies to ensure the functionality of our website (Article 6 Para. 1 lit f of the GDPR).

No personal data from the cookies is transmitted to any recipients. However, Google Analytics (Section 4) also uses its own cookies.

You may, at any time, prevent the setting of cookies by our website by adjusting the settings on your Internet browser accordingly and thus permanently object to the use of cookies. Moreover, cookies already placed on your computer can be deleted at any time using your Internet browser or other software programs. This is possible in all common internet browsers. However, if you choose to disable the use of cookies in your Internet browser, you may not be able to use all functions of our website.

We plan to store the aforementioned data for a period of 10 years and to delete it afterwards.

There are not intentions to transfer data to third countries outside the European Economic Area (with the exception of Google Analytics' cookies).

We use the following cookies for the purposes specified in each case with the expiration dates specified in each case:

Cookie designationPurposeExpiry date
Neos_SessionWeb server session cookieSession
cookieConsentAcceptedCookie storing the user’s consent to the use of cookies3 months
cookieConsentCookie storing the user’s settings for the use of cookies3 months
myBreadcrumbCookie storing Breadcrumb – convenience function for use of the navigationNo expiry date
__cfduidCloudflare Cookie -Cloudflare is a service that accelerates the loading of pages. The cloudflare cookie is set because a Javascript library uses "momentjs", which s used to process data in forms.6 month
_gaAnalytics cookie that records the use of the JS library on pages where the library is embedded.2 years
_gidAnalytics cookie that records the use of the JS library on pages where the library is embedded.2 years
ummSearchFilterCookie for storing the set filters in the Urgent Market messages tool.4 days
_gatGoogleAnalytics Cookie limits the requests to expiration date1 minute
cookie_notice_acceptedCookie for storing the consent for cookies1 month
wordfence_verifiedHumanSecurity cookie - saved to distinguish the client from a botSession
1P_JARGoogle tracking cookie1 month



Cookie for storing the consent to the use of cookies20 years
GPSGoogle tracking cookie6 days
IDEGoogle tracking cookie1 year
NIDGoogle tracking cookie6 month
OTZGoogle tracking cookie2 days
PREFGoogle tracking cookie8 month
VISITOR_INFO1_LIVEGoogle tracking cookie6 month
YSCGoogle tracking cookieSession
s_glGoogle tracking cookieSession

A "Session" ends when you close your browser.

8. Use of social media links

We currently offer social media links from Facebook, Twitter, Xing, LinkedIn and Google+.

By clicking on such links to third-party providers, your IP address and the page from which you clicked on the link are transmitted to the selected provider and stored there (e.g. US providers in the USA). If you do not then use any further offers from the linked third-party providers (e.g. by neither recommending nor linking to the page), nothing else will be transmitted from our website to the third-party provider. How you act on the following page with the respective third-party provider is entirely up to you.

We have no control over the data collected by third parties or data processing processes, nor are we aware of the full scope of the data collection, the processing purposes and the storage periods. Further information on the purpose and scope of data collection and its processing by the respective third-party provider can be found in the data protection declarations provided below. There you will also find further information on your rights in this regard and setting options to protect your privacy.

Addresses of the respective providers and URL with their data protection information:

9. Your rights

Your rights, which Open Grid Europe will be happy fulfil at your request, include the right to:

  • obtain information about your personal data;
  • have incorrect personal data about you corrected;
  • have your personal data deleted or restrict the processing of your personal data;
  • object to the processing of your personal data.

Right to lodge a complaint: You have the right to lodge a complaint with a supervisory authority.

Withdrawal of consents: You have the right to withdraw a consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

10. Contributions and comments (Blog)

The posts in our blog are subjective views of our authors on certain topics. As a reader, you can respond with an appropriate comment. As a commentator you may use a pseudonym instead of your real name. A valid email address is required, but will not be published. Please note that the comments will only be published after the editorial team has checked them. They will then be visible to all Internet users and can be found via search engines. In any case, you have the right to have us delete your comment if you no longer wish it to be published on the blog. In this case, please use the contact form.

11. No responsibility for links to other websites

We have no control over the Internet pages of other providers which are offered under other domain names. Insofar as our website refers to such third-party offers, we cannot accept any responsibility for the third party's handling of your personal data. Please contact the respective third party for further information.


Open Grid Europe

Data Protection Officer

Las revised: 8 Nov. 2018